Delivery Policy

Delivery Policy

At Eleckick, we are committed to providing you with a pleasant and swift shopping experience, which includes careful delivery of your orders. Here’s everything you need to know about our delivery options:

Delivery Times
We process all orders within 24 to 48 hours (business days) after receiving your order. Delivery times depend on your location and the shipping method chosen. Generally, here are our estimated delivery times:

Standard Delivery: 3 to 7 business days.
Express Delivery: 1 to 3 business days.

Times may vary due to external factors (weather conditions, strikes, etc.) and are therefore only indicative. We do our best to ensure your order arrives as quickly as possible.

Delivery Areas
We deliver throughout mainland France. For overseas territories (DOM-TOM) or international orders, additional fees may apply, and longer delivery times should be expected. Please contact our customer service for more details on international deliveries.

Shipping Fees
Shipping fees are calculated based on the weight of your order and your delivery address. You will be able to see the exact shipping cost during the checkout process before payment.

Free Shipping: For orders over a certain amount (indicated on the site), we offer free shipping to select destinations.

Delivery Tracking
Once your order has been shipped, you will receive an email containing a tracking number to monitor your package in real-time. This way, you can know exactly where your order is at every stage of its journey.

Delivery Issues
If you encounter a problem with your delivery (delay, damaged package, product error), please contact our customer service immediately at [email@eleckick.com] or through our contact page. We are committed to resolving any issues promptly so that you are completely satisfied with your purchase.

Packaging
We place great importance on the safety of your products during transport. That’s why we use quality packaging materials to ensure that your items arrive in the best condition.